At Devoted Pawn Consulting we train that you must be changing and adapting to survive in this industry, and we as a company are no different. In November and December, we tested some new ways to do business with each and every new customer and the results were astounding. Those tests, along with feedback and [...]
Don't Want to Pay for Our Travel? At Devoted Pawn Consulting we are always working hard to provide the best value in the industry to our clients. We do this because we care more about your success than we do about the money that you pay us! Over the past 5 years we have been [...]
It always amazes us with as many pawn conventions we have attended, exhibited and presented at and with the hundreds of clients that we have served in this industry when we get asked “who are you guys", "who is Vernon Stading", or "what experience do you really have in this industry”. Vernon's personal favorite questions [...]
Everyone can admit that the pawn industry has changed. But have you changed what is expected from your pawn consultant? At Devoted Pawn Consulting, Vernon and his team have been working hard and paving the way for change in this profession because it is much needed. It has not been easy because change is hard, [...]
Did You Know Did you know that 95% of our clients had hired pawn consultants or "coaches" before hiring us. In fact, 37% of them had hired more than one to help their business! And yet, our average clients still see increases of 20-30% or more in retail sales, pawn balance and service charges collected! [...]
We Don't Need Kickbacks to Be Successful When we first began consulting full time, we were told over and over again from others that tried to do it “you will never be able to make it in this business if you aren’t willing to make your clients dependent on your services”. Likewise, I often hear [...]
The inevitable time of the year has come. Tax returns were released, and our customers came and redeems their pawns in droves. It is part of the cycle of life in the pawn industry. It leaves us cash rich this time of the year but usually down in pawn balance and service charges which means [...]
Trust Can Be Broken Easily Trust is one of the hardest things to come by and sadly far too often it is the one thing that gets broken easily in business. But when that trust is shattered by key people in your business or organization, the loss of trust hits home on a much more [...]
As we get ready for 2019, it is hard to not reflect and reminisce about the success and fun we had in 2018. In fact, 2018 has been a record and monumental year for us here at Devoted Pawn Consulting and unlike any other year before it. Our client base has grown tremendously every year [...]
What Do Our Clients Love About Our Consulting? Every Client is different and yet share so many similarities regardless of whether they are single unit or large chains. And still our Pawn Process Consulting™ works for everyone is so many different ways! It made us think what do our clients see as the most important [...]
